Throughout the organisation personnel are working to ensure that industry has the products, quality and, most importantly, support whenever and wherever they are needed. Our support services provide a fast and efficient response to a breakdown, and also minimise process downtime by means of regular routine inspection visits.

Our service contracts are tailored to meet the specific needs of our customers and we provide a full 24 hour call out service. Response times can be arranged which will best suit the requirements of the individual customer.

ON SITE COMMISSIONING
Undertaken by our experienced engineering team we ensure the full integration of new machinery with the established manufacturing environment and communications protocol.

RECOMMENDED SPARE PARTS LIST
Polaron engineers undertake a comprehensive assessment and will recommend a list of adequate spares to be held on site with the equipment. In addition we evaluate the delivery times of all bespoke components to ensure that second line spares availability is compatible with the customer's needs.

REPAIR AND SERVICE RECORD
Polaron hold a complete repair and service record for all equipment we contract to support. A full and detailed report is provided after each service visit.

STRUCTURED TRAINING PROGRAMMES
We offer project specific training on three levels. Basic training for the operation of equipment, more in-depth training allowing operators and technicians to run and service equipment supplied and a full training program for the customers to be able to operate, service and diagnose faults.

Cortina
A trading style of Cooper Controls Ltd

20 Greenhill Crescent, Watford Business Park
Watford, Hertfordshire, WD18 8JA, UK

Tel: +44 (0)1923 495495
Fax: +44 (0)1923 228796
E-mail: cortina@coopercontrols.co.uk

BS EN ISO 9001 : 2000